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Commonly seen installed alongside Atera RMM.

Event logs

Event Log file Event ID Description Notes
Splashtop-Splashtop Streamer-Remote Session%4Operational.evtx 1000 Session connection SPID and source name which may be a computer name
Splashtop-Splashtop Streamer-Remote Session%4Operational.evtx 1001 Session disconnection provides session duration
Splashtop-Splashtop Streamer-Remote Session%4Operational.evtx ??? A file was transferred during the Splashtop remote session Contains client hostanmhostname and filename transferred

Service install for "SplashtopRemoteService"

Application logs

Splashtop website indicates that it has logging available through the web platform, which may not be useful in an intrusion where the threat actor has installed their own version of Splashtop [2]

  • Session logs
  • File transfer logs
  • Chat session logs
  • History logs
  • Event logs
Log file Notes Timestamp
%PROGRAMDATA%\Splashtop\Temp\log\FTCLog.txt file transfers, user account, IP of the client YYYY-MM-DD HH:MM:SS
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\log\agent_log.txt Debug log file of the SplashTop agent
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\log\SPLog.txt general logs of the agent. Connection start, hostname, user display name, IP address of the client. File transfer events, chat functionality. mmm d HH:MM:SS (no year)
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\log\svcinfo.txt Internal application events
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\log\sysinfo.txt Internal application events
Chat functionality?? parties involved in the chat [HH:MM]

Splashtop Gateway:

  • %programfiles%\Splashtop\Splashtop Remote\Splashtop Gateway\log
  • %programfiles(x86)%\Splashtop\Splashtop Remote\Splashtop Gateway\log

Splashtop Streamer:

Platform Log location
Windows C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SPLog.*
Mac /Users/Shared/SplashtopStreamer/SPLog.txt
Mac ~/Library/Logs/SPLog.txt

Install files

  • SplashtopStreamer.*.exe
  • unpack,.log
  • PreVer.log


HKLM\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server\ClientInfo\*

Possible values of interest:

  • Client_DisplayName
  • UDID
  • DeviceName
  • Client_IP